Home Delivered Meals FAQ


HOW LONG DO MY MEALS LAST?

Meals stay fresh for 3-7 days, depending on the ingredients of your dish. Every dish is marked with a best before date, to help you better pick which meals to eat first.. If you would like to keep your meals for longer you can freeze them, however, when it comes to food we believe fresh is best and encourage you to avoid freezing your meals where possible.

WHERE IS DELIVERY AVAILABLE?

Delivery is currently available in the following postcodes:

Newcastle City, East Lake Macquarie, Swansea, Singleton, Maitland & Cessnock 2264, 2278, 2280-2282, 2284-2287, 2289-2294, 2296-2300, 2302-2308, 2320-2323, 2325-2327, 2330, 2334, 2335

Sydney Area 2000, 2004, 2006-2013, 2015-2050, 2052, 2055, 2057-2061, 2064-2077, 2079-2081, 2083, 2085-2097, 2099-2122, 2125-2147, 2150-2154, 2158, 2160-2165, 2172, 2190-2200, 2203-2214, 2216-2234, 2745, 2747, 2148, 2750, 2761, 2763, 2766, 2770

Central Coast 2250, 2251, 2258-2265, 2267, 2283, 2284

The Bay 2315-2318, 2295

HOW ARE MEALS PACKAGED?

Great care is taken in ensuring every meal you receive is fresh, tasty and treated in respect to all food safety regulations. When you receive your meals they will be:

  • Film Sealed using state-of-the-art technology.
  • Well refrigerated inside a sealed packing box with frozen gel packs to maintain ideal food temperature.
  • Transported to you inside a refrigerated van or truck.

WHAT ARE THE WEEKLY CUT OFF TIMES AND DELIVERY DAYS FOR RECURRING (BOX) PURCHASES?

Place your order online by 10pm Sunday of each week.
Your order will be shipped to your delivery address on the following Tuesday.

WHERE SHOULD I KEEP MY MEALS?

Meals should be transferred to a refrigerator as soon as possible after delivery.

HOW DO I HEAT MY MEALS?

To ensure your meals are as delicious as they can be, we recommend heating in an oven.

OVEN HEATING:
Preheat oven to 180°C (160°C for fan-forced). Remove the lid, puncture the top plastic and remove any sauce containers. Heat for 15 mins. Not that heating time can vary depending on oven used.

Short on time? You can also heat your meals in a microwave.

MICROWAVE HEATING:

Before heating remove lid and slightly open seal. Remove any sauces from container. Place in microwave without the lid and heat on HIGH for 2-5 minutes (heating time may vary depending on make and model of microwave).

HOW DO I PAY?

Payments are taken online at oliversrealfood.com.au for the initial payment and any subsequent orders if ordered as part of a recurring order.

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